Where are we, who are we?
Where are you located?
We are located in West Auckland, New Zealand. We supply signs that are made locally in NZ. We are a family run business shipping custom made signs all over New Zealand and overseas.
Ordering your stickers or signs.
How do I order my signs?
How do I pay for my signs?
If you buy online, you can pay via Secure Credit Card payment at OUR SHOP. We also take Direct Debit when we invoice directly. If we invoice directly, and you want to pay via Credit Card, there is a 4% Surcharge. EMAIL us (firstname.lastname@example.org) if you wish to get a quote or order this way. We do not accept cheques or money orders, foreign currency or shells/duckets.
Can I do a rush order?
If you need your signs in a hurry, we need to know about it before we take the order. We are not in the business of stitching people up. Most times we can help, sometimes we need to bump other jobs which may incur a rush charge. Email us at INFO@CORFLUTESIGNS.CO.NZ to find out if we can help.
Can I pick up my signs?
We can sometimes arrange pickup, but we prefer using a courier for your order to make sure they get out the door and on the way to you ASAP. We use a tracked overnight courier service New Zealand wide (extra 2 days for RD). For overseas shipping, we use FEDEX. Email INFO@CORFLUTESIGNS.CO.NZ for more info.
What is your minimum order?
We have a minimum order of $170+gst for digital printed signs. There is no minimum order requirement for signs made using cut vinyl stickers for the artwork (eg text with a simple logo, using one or two stock standard colours). Sometimes we can get around this – if you want to email through and plead your case then send us one to email@example.com. Beer helps your chances.
What artwork should I send?
We love vector files. These are created in programs like adobe illustrator, or inkscape (which is free and downloadable here https://inkscape.org/) When sending these, please setup as CMYK, show any color values you want matched in there so we can see what you want. Please try and send to print size if possible. And definitely OUTLINE YOUR FONTS! We have summarised all our artwork requirements here. If you need help setting up your artwork head over to our YouTube channel.
But I only have a jpeg/png/other file! What do I do!
Send it all in to us and let us cherry pick it. We will either use the best file, or we can redraw it for you and provide you the file for an art charge. We will contact you if there are any dramas. We like to be crystal clear on what you need before we print.
Can you please just match my font?
Ideally, we need to know what font you have used, and get you to send it through. Head to a site like www.dafont.com and pick one from there and we can work it out. There are MILLIONS of fonts out there! If you need help setting up your artwork head over to our YouTube channel.
Can you just draw up my artwork for me?
If it is something simple like ‘please draw the words FOR SALE at 400mm x 180mm in white NEXA BLACK font’ then there is no charge and no worries. If you want a full design process please contact us and we can discuss charges and sort you a plan.
Do you do proofs? How do I know what I am getting?
If you contact us, we will send a digital proof (over email) outlining the size, quantity, stock and artwork for you to double check before we print. You will need to flick us an email back to confirm it is all correct and we are good to go.
If you order online, if there is any confusion on our end to what you want, then we will contact you with a proof to sign it off before we go ahead.
Do you provide a sign installation service?
Most signs are pretty straight forward to install and can be done by anyone who is somewhat capable using a few basic tools. However, we can arrange installation for jobs within Auckland for an additional charge. Installation outside of Auckland may also be possible depending on the size of the job and location! If you’re looking for sign installation please send us an email to firstname.lastname@example.org
Shipping and Turnaround Times.
How do you send my signs?
We ship NZ wide from our Sticker HQ in West Auckland.
We ship via tracked courier or freight service (depending on the size of your signs) – this is usually a two day service to most of NZ. If you live in the boondocks (RD addresses, Waiheke Island etc), this may take an extra day or two. We will notify you when your signs are on their way.
Please note our freight service is currently only able to deliver to business addresses. Freight customers using a residential or rural address will need to collect their signs from the nearest Main Freight depot.
Will you send tracking details?
We use a freight system that will email you tracking details once your signs have been scanned into the courier system. That email contains the tracking number, and contact details for your courier. For any questions about the delivery please contact the courier direct. If you hit a brick wall, please contact us and we will look into it but it is usually easier and faster for you to follow up with the courier directly yourself.
Listed below is a very general guide to how long it takes to make your signs. This may vary depending on the time of year, the size of your job and if the sky is falling down, such as COVID 19. If you have a specific deadline please let us know when making your enquiry!
BLANK CORFLUTE and ACM SIGNS – 1-3 working days from payment to shipping
SIMPLE CORFLUTE and ACM SIGNS (using vinyl stickers) – 1-3 working days from payment to shipping
DIGITALLY PRINTED CORFLUTE and ACM SIGNS – 2-5 working days from payment to shipping
SCREEN PRINTED CORFLUTE and ACM SIGNS – 7-10 working days from payment to shipping
I have a problem, what do I do!
Contact us at email@example.com, or reply to your email thread and we will sort you out. Dramas are no bueno, and we will do our best to sort it asap! That’s one of the key benefits to working with a local Kiwi business – we pride ourselves on providing you with the best service we can offer.
TERMS AND CONDITIONS
ARTWORK AND PROOF SUBMISSION
Keep reading for legal boringness.
- If your artwork requires a proof, and you accept it, you agree that all responsibility for the content, including but not limited to spelling mistakes, low resolution artwork, incorrect stock selection or sizing is yours and yours alone. You agree to release corflutesigns.co.nz, any person, contractor, employee or other company associated with corflutesigns.co.nz from responsibility for any mistakes or omissions once you agree for us to proceed with printing.
- You agree to waive your right to a proof if you have purchased and made payment through our shop. We will attempt to contact you if we have any problems or notice any issues with your artwork at our discretion. If we decide to not contact you, this does not mean that we agree that your artwork submitted is of a high enough quality to print.
- Your confirmation of the proof of your artwork is also deemed as acceptance of personal liability and complete agreement that you, as an agent of a company or an individual will pay our invoice in full without exception, including any and all debt collection or other costs incurred when attempting to collect payment on the invoice, as per the fair trading act. Your must confirm over email that your proof is correct if you receive one. Payment is NOT confirmation to begin.
WANT FREE STUFF?
WHO DOESN’T? JOIN OUR MAILING LIST TODAY TO RECEIVE DISCOUNTS AND OTHER NEWS.